Free tracked delivery is available to the all countries. We provide free shipping to worldwide.

1. Delivery Times:

Delivery to all countries takes approximately 5-12 days.

• Additional packaging time of 1 to 2 business days required to prepare your order for shipment. 
• Remember, these times are just estimates, so your order might be ready sooner or later than expected.

2. Tracking Information:

• Once your parcel has been prepared you will be sent a shipping confirmation email.
• In the case of an order with multiple items, you may receive your items in separate parcels.

3. Delayed Parcels:

• If your parcel is experiencing delays please report this issue to our customer support team via email at info@yukiplush.com with your order number and item(s) missing.
• You have 14 days to report any missing parcels after 90 days from the original order date.